Effective Date: 5 December 2025
Aerial Fitness Institute is committed to protecting your personal information and ensuring a safe, secure, and personalised experience for all students. We do not sell personal information to third parties under any circumstances.
Aerial Fitness Institute (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
If you have any questions or concerns about your personal information, please contact us at:
Email: admin@aerialfitnessinstitute.com
Address: Sydney, Australia
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Information We Collect
We collect personal information when you interact with us online or via our courses.
Website & General Enquiries
- Name
- Email address
- Phone number
- Message content
Course Enrolments / Student Records
- Name
- Address (optional)
- Gender
- Medical or injury information
- Payment details (processed securely via Stripe or PayPal)
Digital / Online Data
- IP address
- Cookies / tracking pixels (Google Analytics, Meta Pixel)
- Website usage analytics
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How We Collect Information
We collect information through:
- Website forms (Zipleads)
- Learning management system (Teachable)
- Direct email: admin@aerialfitnessinstitute.com
- Social media lead forms
- Website interactions (forms or course signup pages)
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Why We Collect Information
We use your information to:
- Manage course enrolments
- Contact students about training or schedules
- Send marketing emails or SMS
- Track website or course performance
- Tailor learning materials and assess student suitability
- Process payments securely
- Ensure student safety during practical sessions
Important: We do not sell your personal information to third parties.
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Payment Processing
- Payments are processed via Stripe and PayPal.
- We do not store card details; they are held securely by Stripe or PayPal.
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Third-Party Services
We use third-party services to operate our online training platform:
- LMS / Course Platform: Teachable
- Video conferencing: Zoom
- Email marketing: Zipleads
- Payment processors: Stripe, PayPal
- Website platform: WordPress
- Analytics & tracking: Google Analytics, Meta Pixel
We share information only with our core service providers and authorised instructors or marketing contractors.
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Data Storage
- Personal information is stored in Teachable, Zipleads CRM, and our computing systems.
- Some data may be stored outside Australia.
- Medical notes and assessments are securely stored in Teachable.
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Marketing & Communication
- Students can opt-in to marketing emails and SMS.
- We offer easy unsubscribe to our correspondence.
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Under-18 Students
- Students under 18 are accepted.
- We collect parent/guardian contact details and obtain parental consent.
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Security of Personal Information
We take reasonable steps to protect your personal information, including:
- SSL encryption on our website
- Restricted internal access to student data
- Reliance on secure third-party systems
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Your Rights
Students have the right to:
- Access their personal information
- Update or correct details
- Request deletion of their information
Requests can be made via admin@aerialfitnessinstitute.com.
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Cookies & Tracking
Our website uses cookies, Google Analytics, and Meta Pixel to improve functionality and measure course performance. You can disable cookies in your browser, but some site features may not work.
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Complaints
If you have a privacy concern, contact us at admin@aerialfitnessinstitute.com.
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Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date updated.